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1. What is SpySugar Online?

SpySugar Online is well-organized cloud-based financial & leads management software. It is based on the platform to save the time spending on managing your business finance & customer leads tasks, helping you in some of the ways listed below;

  • Creating estimates and invoices
  • Tracking sales and cash flow
  • Managing your customers and suppliers
  • Monitoring your tax and making tax return much easier
  • Understanding your company's performance
  • Planning ahead and budgeting
  • Managing your leads
  • Deals & Tasks Management
  • Deal -> Convert to Sales and linked to Accounts automatically.
  • Quotes and estimates
  • Events Calendar
  • Drag-and-drop deals between stages

True cloud solution, you have no reason to install any software. Access SpySugar Online straight from your browser of any type or computer at your leisure time and anywhere you find yourself.

2. What are the systems Requirements for SpySugar Online?

  • Windows PC: 1 GHz computer with 256 MB of RAM running Windows XP or later
  • Apple Mac: Intel-based Mac running OS X 10.5 or later
  • Latest version of Internet Explorer, Firefox, Google Chrome or Safari for Mac
  • High-speed internet connection (DSL, cable, T1)

3. Which SpySugar Online plan is right for me and what is the monthly subscription cost?

Out of three packages, you have the option to choose one that best suits your businesses at an affordable monthly subscription. We hope you choose the package with the features that best meet your business needs today; you can update for the higher package as your business go higher and higher.

4. Will SpySugar Online work on my Apple Mac?

Definitely! SpySugar Online is a well Cloud solution that can be used on any type and compatible browser on any computer (PC or MAC), and Smartphones.

5. Can I access SpySugar Online on my mobile phone or tablet?

Any enabled web Smartphone can access SpySugar Online service with a web browser. It is well optimized for any IOS device (iPhone, iPad, or iPod Touch) and an outstanding experience on Android tablet or Smartphone with the SpySugar App.

6. Can I access SpySugar Online offline?

SpySugar Online can only be accessed through an internet connection.

7. Am I entitled to software updates/upgrades and how do I upgrade?

Out of outstanding features of the cloud-based software is that you will stay updated with the latest version of the SpySugar. Upgrading happens automatically, and your data stayed on affected. Once the App is updated, you will be notified when you log in.

8. Is there a trial period and how do I sign up?

Yes, you have the chance to make use of our 15 days free trial period. You enter your name, email address, and choose a password and you have just stood a chance to make use of it, there is no payment attach to the trial.

9. How do I subscribe if I decide that SpySugar Online is right for me?

You will automatically be direct to a payment page where you can subscribe once your 15 days free trial get exhausted. You can also subscribe before you exhaust your free trial with a free click of your mouse.

10. What information do I need to sign up?

Signing up is the easiest thing. With little tips about your business, SpySugar Online will utilize information directly from our database. You have the privilege to modernize and update your settings as you proceed.

11. What payment methods do you accept?

We are not limited to any form of payment, credit and debit cards, Visa, MasterCard.

12. Can I pay the subscription annually?

Yes you can pay subscription annually

13. Is there a minimum subscription period?

If you are paying subscriber and you decline your subscription to SpySguar Online Service. You will not be charged anything if you decline your free trial period.

14. Does SpySugar Online provide onsite setup assistance?

With the view of serving our customer right, we provide onsite support directly, but extra fee is attached along with the monthly subscription. We provide live chat support with our Account expert on enterprise package subscription.

15. How do I cancel SpySugarOnline if I decide it isn't right for me?

You can cancel with ease by few clicks on your mouse within your software.

16. Can I have more than one company file?

No, it’s just an account for one company profile.

17. Can multiple users access my SpySugar Online company file at the same time?

You can create multiple users access depending on the type of SpySugar Online plan you're using. The company’s admin can do this by creating more users and assigning more users permission.

18. Can I import and export data into SpySugar Online?

You can import and export the following lists to and from MS Excel or CSV file:

  • Customers
  • Suppliers
  • Products and services
  • Chart of accounts

Plus you can export reports to MS Excel.

19. Is technical support included?

SpySugar Online has an outstanding technical support option listed below:

  • All sort of software
  • Extensive Knowledgebase
  • Community forum where you can connect with other SpySugar Online users
  • Email and one of our support specialists will get back you within one business
  • Live Chat with our team of support specialist

20. How secure is my data?

SpySugar security is 100% guaranteed as we take security as our priority and ensures your data is secured and available to you.

21. What happens to my data if I cancel?

Your data get deleted from our server instantly if you cancel during the free 30 days trial, and you didn’t back your data up. Ensure you save your data before you cancel.

If you still subscribe to SpySugar Online, after you cancel you will be given read-only access to all your data. After 365 days your data will be deleted from our server.

22. I download a copy of my data?

SpySugar online allows you to exert the following list to MS Excel:

  • Chart of accounts
  • Customers and suppliers
  • Products and services
  • Employees

You can also export any SpySugarOnline Online report to MS Excel.